Privacy Policy

PRIVACY POLICY

We, Rasoi-Rasam ("We", "Us", "Our", “Company”), respect the privacy of everyone who visits this website, uses the desktop application, and/or uses our mobile applications (collectively called the "Rasoi-Rasam Platforms"). The Company has created the Rasoi-Rasam Platforms and licensed their use as part of its business operations. The services are rendered by the Company through the Rasoi-Rasam Platforms.

We are highly committed to safeguarding your data and information and providing services to all users of the Rasoi-Rasam Platforms. This Privacy Policy ("Policy") outlines how we collect, process, store, and use your personal data. We recommend you read this Policy to understand our approach to handling your personal data. This Policy forms part of the Terms of Services and other additional Terms of Use issued by the Company regarding the use of the Services on the Rasoi-Rasam Platforms and complies with applicable laws and regulations, including but not limited to the Information Technology Act, 2000, as well as the European Union General Data Protection Regulation (GDPR) standards.

By submitting your Personal Information (as defined below) and indicating your agreement with this Privacy Policy, you ("You", "Your", or "User" as the context may require) consent to our collection, use, and disclosure of Personal Information and accept this Policy and any amendments or modifications made from time to time. If you do not wish to provide any Personal Information, you are not entitled to use any of the Rasoi-Rasam Platforms or avail any of the services provided through the Rasoi-Rasam Platforms ("Services"). This Privacy Policy is subject to our general Terms of Services provided at the time of signing up ("Terms").

Personal Information

We limit the collection of personal data to only what is necessary to carry out our legal or business obligations. Personal Information collected includes, but is not limited to:

• Name/Company Name
• Email Address
• Phone Number
• Postal Address
• Billing Information

We also collect information about your usage of the Rasoi-Rasam Platforms, including IP addresses, device information, browser type, and cookies to enhance your experience.

Usage of Personal Information

We use the Personal Information to:

• Process your request for services
• Provide and enhance our services
• Perform data analytics
• Comply with legal obligations

We may share Personal Information with third parties as part of business operations, ensuring confidentiality.

Your Rights

You have several rights regarding your Personal Information, including the right to access, rectify, delete, or restrict processing. If you wish to exercise any of these rights, contact our Data Protection Officer.

Security

We take appropriate steps to protect your Personal Information using industry-standard practices. However, no method of transmission over the internet is entirely secure.

Retention of Data

Personal data will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements.

Transfer of Data

Data may be transferred to and stored in countries outside of where it was collected. In such cases, we ensure the data is protected as described in this Privacy Policy.

Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites.